Good benefits, but they don't invest much in GCO - Customer Service Representative LinkedIn Employee Review

3.0
Aug 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Great benefits, overall relaxed culture (maybe too much) and decent salary for the position

Cons

- There is little to no opportunities for lateral movement if you're in GCO. - The company is now too big to care about their individual development plans for employees. - Middle management doesn't do a good job. They tell you you're "doing a good job" but then you find you're drowning and they won't help you. - This is not a merit-based promotion position. You could do all kinds of hard work but no one cares. - Unless you're a programmer, don't plan on being treated with much honor. You have to kiss up to people to get anywhere on any other track.

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5.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent team. Top-notch corporate culture. Real opportunities to advance your skills.

Cons

Limited FTE opportunities for contractors. A little too focused on hard metrics rather than soft value assets (ie focusing too heavily on ticket numbers and overlooking FTE promotions for contractors with added responsibilities like training or mission-critical GPU support that otherwise lacked qualified team members to offer support.

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing perks and nice people. Perks: I was able to purchase new luggage with the help of some internal points for my performance. Unfortunately, I have not traveled since I left the company with the luggage. Travel also changed after I took the job and I was a global traveler.

Cons

I ended up quitting my job to look for a new job in 2024. The exit from the company was extremely poorly managed by my manager and the HR staff. I had a very difficult time networking after I left the job which is funny given that it is a social networking platform. I felt like there was still a presence from the company even after joining She Runs It, a third-party networking platform for women. I expected more from LinkedIn during my departure. I was unaware what impact working at this company could have on my career. They should really help their employees with their next role and applying as a lot of the applications occur on the platform. There was only an opportunity to interview and reach out to people that worked for LinkedIn at B2B, even though I have B2C experience. AI has really complicated the process as well with writing etc. since leaving.

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