Internet Search Rater - Part Time - Internet Search Rater Lionbridge Employee Review

2.0
Jul 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexibility, Work from home, o.k. pay (but is actually less per hour due to many unpaid requirements).

Cons

The hourly pay isn't really hourly. Your pay is based on task availability. Each task is allotted a certain amount of time and that is the time you will be compensated for, not matter how long it takes you to correctly accomplish the task. When there are no tasks, you will not be paid. If you work longer on a task, you will not be paid for anything in excess of the allotted time. There are hundreds of pages of guidelines that need to be essentially memorized and are updated frequently requiring review/memorization (UNPAID). The only thing consistent about the monthly Quality Reviews is that they are inconsistent.. Accounts are placed "under review" with no reason given other than "quality issues" and when the review is successfully passed, no feedback is given as to what the problem was or how to fix it; instead the rater is threatened with termination if the account comes under review again within a specified period of time. During the monthly seminar, examples are given as to why many raters "failed" to rate particular search results correctly and then the following month, the seminar completely contradicts the previous month as once again many raters rated a result per the guidelines the previous month and were once again penalized with phrases like "it looks exactly like example X from last month but we feel it was different." There does not appear to be any upward mobility in terms of pay or position although when being hired, the company website states these opportunities are available.

Explore other reviews about Lionbridge

5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive Leadership: The management team is approachable and genuinely invested in employee success, providing guidance and mentorship to help you reach your full potential. Career Development: There are numerous opportunities for professional growth, including training programs, workshops, and access to industry conferences, ensuring you continually advance your skills. If your current position is not working out for you there may be opportunities to join a different team and expand your skill set. Work-Life Balance: Flexible scheduling options and remote work opportunities allow for a healthy balance between professional responsibilities and personal life. Recognition and Rewards: Employees are regularly acknowledged for their hard work and achievements, both through formal recognition programs and informal appreciation. Even if it is just a call out on a team meeting, it shows your hard work is not going unnoticed.

Cons

Rapid Changes: The company's dynamic nature means frequent shifts in priorities or objectives, which may be challenging for those who prefer stability. Resource Constraints: Occasionally, there might be limited resources which can impact the ability to execute projects efficiently. Communication Gaps: In a large organization, there can be occasional breakdowns in communication between departments, leading to misunderstandings or delays. Onboarding Process: The initial onboarding process might benefit from more structure or support to help new employees acclimate quickly.

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Lionbridge Response
2mo
We’re grateful for your feedback and proud to hear that you felt supported by your team and leaders. Building positive relationships is central to how we operate, and we’re thrilled this came through in your experience. Also so glad to hear that you’ve found opportunities to learn and grow during your time with us. We appreacite all your insights, your experience will help us shape future improvements. Thank you for being part of the Lionbridge team!
5.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It has been very cool seeing the company evolve with the new AI and LLM Technologies. Going from a complex language services company to an AI-first complete content and AI Data Services company has opened many new doors. Lionbridge also focuses on promoting internal candidates first, giving us all the chance to strive for openings internally to grow our careers. I've been promoted multiple times in my 5+ years. We're surrounded by very intelligent and good people, and it's interesting solving new-world problems together as a global team. We're constantly working with team members and customers from all over the world, and get the chance to learn about the various personal and business cultures of so many.

Cons

No real Cons. It's not an easy industry to be in these days with things changing at this rapid a pace, but we keep up well. Never a dull moment, and never a new challenge around each corner, but a great team to always work it out with.

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Lionbridge Response
3mo
We’re thrilled to hear that you’ve had a positive experience with our leadership, team environment, growth opportunities and business innovation. Creating a supportive, collaborative culture is central to who we are. Thank you for being part of the Lionbridge team!
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