Lack of community - Spanish Interpreter Lionbridge Employee Review

4.0
Nov 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexibility, state of the art technology, friendly people, hourly (really by the minute) is more than most interpreter gigs.

Cons

There is no community with Lionbridge interpreters; you cannot count on calls coming through and therefore, no idea how much you are earning; you have to sit in front of a computer waiting for a button to notify you if you have a call and then race to beat out everyone else who is logged on. There is no way to improve the process. When I speak to the operators, they say no one likes the Voice Portal system. It is frustrating all around especially when clients who are unaccustomed to working with interpreters are rude and unprofessional. Lastly, Payroll arbitrarily decides when they are going to do a payday or not and you may not get paid on the same day of the week or even that week if they decide not to cut checks that week. It makes the whole process feel unorganized and unreliable.

avatar
Lionbridge Response
8y
I completely agree - we would absolutely benefit if there were a greater community built around our translators and interpreters. It will be a focus area for us in 2018 - Lionbridge CEO

Explore other reviews about Lionbridge

5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive Leadership: The management team is approachable and genuinely invested in employee success, providing guidance and mentorship to help you reach your full potential. Career Development: There are numerous opportunities for professional growth, including training programs, workshops, and access to industry conferences, ensuring you continually advance your skills. If your current position is not working out for you there may be opportunities to join a different team and expand your skill set. Work-Life Balance: Flexible scheduling options and remote work opportunities allow for a healthy balance between professional responsibilities and personal life. Recognition and Rewards: Employees are regularly acknowledged for their hard work and achievements, both through formal recognition programs and informal appreciation. Even if it is just a call out on a team meeting, it shows your hard work is not going unnoticed.

Cons

Rapid Changes: The company's dynamic nature means frequent shifts in priorities or objectives, which may be challenging for those who prefer stability. Resource Constraints: Occasionally, there might be limited resources which can impact the ability to execute projects efficiently. Communication Gaps: In a large organization, there can be occasional breakdowns in communication between departments, leading to misunderstandings or delays. Onboarding Process: The initial onboarding process might benefit from more structure or support to help new employees acclimate quickly.

avatar
Lionbridge Response
2mo
We’re grateful for your feedback and proud to hear that you felt supported by your team and leaders. Building positive relationships is central to how we operate, and we’re thrilled this came through in your experience. Also so glad to hear that you’ve found opportunities to learn and grow during your time with us. We appreacite all your insights, your experience will help us shape future improvements. Thank you for being part of the Lionbridge team!
5.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It has been very cool seeing the company evolve with the new AI and LLM Technologies. Going from a complex language services company to an AI-first complete content and AI Data Services company has opened many new doors. Lionbridge also focuses on promoting internal candidates first, giving us all the chance to strive for openings internally to grow our careers. I've been promoted multiple times in my 5+ years. We're surrounded by very intelligent and good people, and it's interesting solving new-world problems together as a global team. We're constantly working with team members and customers from all over the world, and get the chance to learn about the various personal and business cultures of so many.

Cons

No real Cons. It's not an easy industry to be in these days with things changing at this rapid a pace, but we keep up well. Never a dull moment, and never a new challenge around each corner, but a great team to always work it out with.

avatar
Lionbridge Response
3mo
We’re thrilled to hear that you’ve had a positive experience with our leadership, team environment, growth opportunities and business innovation. Creating a supportive, collaborative culture is central to who we are. Thank you for being part of the Lionbridge team!
See reviews by: Helpful|Rating|Date|All