Pros
Everybody in the corporate office seems very nice including the senior management. Middle management is actively working to improve employee engagement. The company has been doing well as the economy recovers and will soon open a new HQ building that will help revitalize the downtown area. They seem to screen new hires well for apptitude and personality fit. I think good things are ahead for Lithia.
Cons
There is a lack of focus and not a clear definition of who Lithia is and why a consumer would want to buy a car from them versus a competitor. Customer service is a low priority as long as cars continue to be sold. The working environment in the dealerships is poor and full of turnover. Generally speaking, pay is low and benefits are minimal and expensive until you hit management. The 401K match is dismal. General Managers make a good living and are the heros of the company. Why can't everyone be a hero?