beware of lithia/driveway - Collector Lithia & Driveway Employee Review

1.0
Feb 2, 2021
Recommend
CEO approval
Business Outlook

Pros

The benefits are okay as far as the automotive industry goes but in the grand scheme of benefits they’re not great. The discounts on cars is the only real pro.

Cons

I worked for lithia collections branch (driveway formerly known as Southern Cascade) for not even a month before I resigned. There were constant micro aggressions (racially charged, saying the “r” word to express anger, LGBT phobic etc). In an office of about 30 people I didn’t see one black person? The ways collectors and managers would talk about debtors was disgusting. It was such a negative, cold and dark environment. In all my years working collections- this was one of the hardest places to get up and go to work to in the morning. I would not recommend at all. If you’re looking for a call center position there’s plenty other ones that have professional management and at the very least neutral work environments that don’t suck the actual life out of you. Management was so catty and did not know how to actually lead or teach employees. I could go on and on. Overall- no.

Explore other reviews about Lithia & Driveway

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Management, environment, and advancement opportunities

Cons

It can get really hot

4.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

"Lithia offered the opportunity to work on enterprise-scale architecture challenges while contributing to the company's digital transformation. The organization invests in modern cloud technologies and encourages collaboration across engineering, product, and business teams. It was a great environment for solving complex technical problems with real business impact."

Cons

Excellent strategic architecture experience, but the role offered fewer opportunities for hands-on software engineering than I prefer.

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