Service Advisor Kia service shop. Fast pace and never a dull moment. - Service Writer Service Advisor Lithia & Driveway Employee Review

4.0
Feb 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Building relationships with customers, laid back helpful co-workers, authority to solve customer complaints without having to bring upper management into the situation. Self satisfaction at accomplishing goals, working as a team to provide 100% customer satisfaction.

Cons

Long hours, commission only pay, high turnover of management

Explore other reviews about Lithia & Driveway

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Management, environment, and advancement opportunities

Cons

It can get really hot

4.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

"Lithia offered the opportunity to work on enterprise-scale architecture challenges while contributing to the company's digital transformation. The organization invests in modern cloud technologies and encourages collaboration across engineering, product, and business teams. It was a great environment for solving complex technical problems with real business impact."

Cons

Excellent strategic architecture experience, but the role offered fewer opportunities for hands-on software engineering than I prefer.

See reviews by: Helpful|Rating|Date|All