Customer Service Management - Customer Service Representative II LivaNova Employee Review

3.0
Feb 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Work hours and catered lunches

Cons

Racist, inconsistencies, favoritism poor training, blamed for errors and not trained properly.

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LivaNova Response
5y
Thank you for taking the time to share your experience at LivaNova. We are proud of our diversity and we are committed to creating an environment where everyone feels respected and welcome to be their best selves at work. Hence, LivaNova does not tolerate any form of retaliation against an individual arising from a good-faith report of a potential violation of our Code of Ethics and Business Conduct, a related policy, any integrity concern or against anyone who participates in an investigation resulting from a report. You have several options on how to Speak Up: https://www.livanova.com/en-US/Home/About-Us/Our-Ethics.aspx We put tremendous effort into providing the support and training our employees need and are continuously enhancing and evaluating various onboarding programs and processes throughout the organization. It’s disappointing to hear you did not experience a satisfactory environment while at LivaNova, but we appreciate you sharing your insights and leaving a review, that we will share with the senior leadership team.

Explore other reviews about LivaNova

5.0
Jan 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I think leadership puts a lot of thought into strategy, including the new human imperatives. They're having the right discussions and gathering employee insights. The culture is good and getting better from where i sit (but there is a lot of variability on experiences based on location culture) and I haven't met very many 'weak links' - people are smart and they work hard. Most people really, sincerely care about helping patients.

Cons

The size of the company means career pathing will just be limited. You really have to take control of your path and forge it- you can't wait for the organization to bubble up opportunities for you in a way that may be possible at larger organizations.

1
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LivaNova Response
5mo
Thank you for sharing your experience. We’re glad to hear you’ve seen thoughtful leadership discussions, a strong patient-focused culture, and continued improvement across the organization. We appreciate your perspective on career pathing and the importance of employee voice, and remain committed to listening, learning, and strengthening opportunities for growth and engagement.​
3.0
Jul 9, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

Money is mostly pretty decent

Cons

Hours can be very long

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