3.0
Mar 8, 2026
Current employee, less than 1 year
Kuala Lumpur
Recommend
CEO approval
Business Outlook
Pros
Opportunity to work directly with live systems (POS, Kiosk, Payments) Support role that is closely connected to real business operations Team collaboration between Support, Ops, and Engineering is strong Good place to build troubleshooting and problem-solving skills Work has visible impact on merchants and customer experience
Cons
Workload can be demanding, especially during peak periods Rollouts and expansions may increase support pressure Fast company growth can stretch resources at times Need to manage priorities carefully when multiple issues come in Environment moves quickly, which may not suit everyone