Detail-Oriented Onboarding and Focus on Company Culture - Customer Success Manager LogicMonitor Employee Review

5.0
Mar 4, 2021
Recommend
CEO approval
Business Outlook

Pros

The onboarding was very structured and organized. They do a good job of helping you get setup with all systems and have numerous training and career opportunities. It is clear from the beginning that LogicMonitor (LM) focuses on Culture, Inclusion and Diversity. Benefits are great: You get unlimited holiday, a $150 stipend per month as part of the "Harmony Bonus" program to be spent on personal health and/or growth, and so much more! Great company for someone who is new to an area and looking to meet people and be more social as they have a lot of social groups and events outside work. Bonus: They have a BYD program- That's Bring Your Dog to work. I haven't tried it yet, but will definitely consider when offices open back up.

Cons

The 401(k) match is much less than a lot of similar companies in the SaaS industry.

Explore other reviews about LogicMonitor

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture and management

Cons

No current cons to think of

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive and knowledgeable coworkers who genuinely want to help you succeed. Strong benefits package, remote flexibility, and wellness perks. Opportunities to take on projects outside your core responsibilities and accelerate your growth. A fast-paced environment where you can learn a lot in a short time. Leadership encourages innovation and continuous improvement.

Cons

Frequent organizational changes and shifting priorities can create uncertainty. Communication between teams and leadership isn't always consistent. Processes are still evolving, so some workflows can feel unclear or change frequently. Work-life balance can vary depending on the team and business needs.

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