2.0
Jun 7, 2014
Current employee, more than 5 years
Burbank, CA
Recommend
CEO approval
Business Outlook
Pros
Work and life balance is so so. Our department needs to be restructured
Cons
Loan phone center Loan officers must sell consumer loans, mortgage loans, as well as process service requests, and increase Visa card limits. Sadly, as loan officers, we only get paid on 2 out of those 4 things. Bottom line is that The base salary should be higher than what it is for having to juggle all these things normally not associated with a loan officer title. We are essentially a Financial services officer with a lower salary. Things used to be different where every call was a potential sales opportunity, however we are now more customer service reps than loan officers as per our title and job descriptions indicate.