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London Computer Systems

Engaged Employer

LCS is an amazing place to work! - Customer Support Specialist London Computer Systems Employee Review

5.0
Jan 31, 2017
Recommend
CEO approval
Business Outlook

Pros

LCS is a growing and productive company. They have great software and amazing support for their customers. It has been a joy working for them, feeling appreciated for the job that I do, and making our customer's lives better in the process. Their training program for new hires is top notch and really gets new employees ramped up quickly and efficiently.

Cons

If there is one thing I would improve at LCS, it would be that once the training is over, there is not a whole lot of documentation for the job at hand. It is very much a tribal knowledge sort of thing where you just learn the ins and outs. While there are plenty of resources to turn to, sometimes the process documentation can be lacking.

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London Computer Systems Response
9y
Thanks for your feedback. We have an expanding documentation and training team that is working really hard to put more of these items in place. We are so glad to have you as a member of the team!

Explore other reviews about London Computer Systems

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great corporate culture. Everybody above me in the chain of command, including the owner, is intelligent and treats people with respect. I wish that I had come here 20 years earlier. They invest in their people rather than treating us as number.

Cons

Employment is mostly limited to the Cincinnati area, which is fine for me.

4.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Nearly everyone at the company is kind and helpful. The room for growth is there if you take it. Company culture is the best I have seen in Cincinnati.

Cons

Disconnect between departments. Major improvements needed in workflows and processes. Sometimes it does not pay off to work harder than others here.

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London Computer Systems Response
2w
Thank you for taking the time to share your feedback and for recognizing the supportive culture we strive to create at LCS. We are proud to hear that you’ve experienced kindness, collaboration, and opportunities for growth throughout your time here. Creating a workplace where employees feel supported and empowered continues to be a major focus for us. We also appreciate your honest feedback regarding departmental communication, workflows, and employee recognition. As we continue to grow, maintaining strong alignment across teams and improving internal processes remains a key priority. Feedback like yours helps us identify areas where we can improve and continue evolving as an organization. We agree that employees who consistently go above and beyond play a critical role in our success, and we are always evaluating ways to better recognize and support those contributions. Thank you again for your thoughtful insights and for being part of the LCS team.
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