Steer clear - Systems Consultant Long View Systems Employee Review

- Management often bends over backwards to appease clients to the detriment of their own employees. - Messages from upper management often seems completely tone deaf to what is actually going on in the company. - Newer support model was touted as being a solution which would result in a better work/life balance. It has instead resulted in an environment where there's nowhere near enough resources to properly provide quality service to many clients. This has left many resources stretched super thin, and working into the night on a regular basis while still falling behind. - Newer support model has also resulted in a vulture like mentality with the leadership where the perception that someone isn't being utilized (ex. they are on boarding) could result in attempts to pull them off a client site indefinitely without any back-fill to replace leaving the team short handed. - Sales staff often oversell to clients resulting in situations where there is little chance for the resources doing the work to meet those targets, which results in angry clients, angry managers, and angry consultants who are just trying to do right by the client. - Incentive model is a shadow of what it once was. It used to reward overtime by increasing the bonus amount received per quarter which depending on the area of the company could be lucrative. It is now a flat 25% per quarter and is not tied in any way to the amount of work done, which gives us no real reason to put in any extra hours outside of helping a colleague. - Company urges consultants to take their vacation, but often leaves them in situations where there isn't sufficient coverage for them to take said vacation. - Company doesn't practice what they preach RE: Core pillars.