Run.... - Anonymous employee Lovesac Employee Review

2.0
Dec 18, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discount, and great products

Cons

Upper Managment cut resources to stores every year but keep increasing headcount at the executive level. HR plays favorites and the company tends to protect people who are damaging the brand. Really high turnover because they offer no real training at store level. The person in charge of recruiting will only help the people that they like. If you are an internal they more often go external instead of developing and promoting within. CEO is a great guy, but he is not the one running the company, unfortunately he is just the "face" of the brand now. This could be a wonderful place to work if they staffed stores appropriately and stopped asking sales associates to open and close the stores alone. Training on how to sell is missing, we are only trained on how to talk about the products. We do an employee survey every year and they never address issues at the DM and RD level when they receive feedback about how awful some of them are. Don't think HR is a safe space here because it's not! If you talk to them about concerns all of a sudden you are the problem.

Explore other reviews about Lovesac

5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training Free time Good culture

Cons

Slow days depending on store

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pto and great product. Good work life balance

Cons

This is one of the most toxic environments I’ve experienced. Morale is extremely low, leadership operates through fear and favoritism, and employees are treated as disposable. The company proudly promotes its core values, yet leadership and HR consistently fail to embody them in practice. HR exists to protect the company, not its people. If management decides they want you gone, they will find or manufacture a reason to justify it. Critical thinking, honest feedback, and challenging the status quo are discouraged. The only way to survive is to stay quiet, act like a robot, never question decisions, and color strictly within the lines they draw.

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