Poor at the top, great at the bottom - Anonymous employee Lovesac Employee Review

2.0
Oct 3, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Product is amazing and life changing. Employees at lower levels are fantastic. In store environment drives sales and is the single best part of the company.

Cons

Executives/Directors constantly swings and misses. Processes and procedures are all implemented as a reaction to something going wrong. Rarely is does something come through that isn't the result of the company getting burned (lawsuit, threat of lawsuit, etc..) Very little growth potential. Pay structure is completely out of balance (person A can make SIGNIFICANTLY less than person B while doing the same job). Communication is very poor. Very rarely does the right hand know what the left hand is doing. Operations/logistics is awful. Core product is routinely back ordered for MONTHS.

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5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training Free time Good culture

Cons

Slow days depending on store

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pto and great product. Good work life balance

Cons

This is one of the most toxic environments I’ve experienced. Morale is extremely low, leadership operates through fear and favoritism, and employees are treated as disposable. The company proudly promotes its core values, yet leadership and HR consistently fail to embody them in practice. HR exists to protect the company, not its people. If management decides they want you gone, they will find or manufacture a reason to justify it. Critical thinking, honest feedback, and challenging the status quo are discouraged. The only way to survive is to stay quiet, act like a robot, never question decisions, and color strictly within the lines they draw.

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