Why did I waste so much time? - Sales Lead Lovesac Employee Review

1.0
Dec 11, 2016
Recommend
CEO approval
Business Outlook

Pros

I worked really close to the food court so I wouldn't have to walk too far to get a burger.

Cons

Let's start off by saying that Lovesac is ran by a bunch of under qualified hacks. I wouldn't trust half those people to manage a Forever21, let alone a company with ~300 employees. I worked here while I was in business school. This was a great lesson for me because I was able to witness classic examples of how NOT to run a company. Red 3 quarters in a row? EXPAND! Jumbled and unorganized delivery system? PROMISE 2 DAY SHIPPING! Staple product not quite what you promise customers? NEVER HONOR WARRANTY! My favorite part about this company is that it asked employees to tell potential customers that Lovesac was the "fastest growing furniture company in the US", inferring that they were staying around forever. I give the company 2 more years- and the customers' couches 3. No HR department by the way.

Explore other reviews about Lovesac

5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training Free time Good culture

Cons

Slow days depending on store

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pto and great product. Good work life balance

Cons

This is one of the most toxic environments I’ve experienced. Morale is extremely low, leadership operates through fear and favoritism, and employees are treated as disposable. The company proudly promotes its core values, yet leadership and HR consistently fail to embody them in practice. HR exists to protect the company, not its people. If management decides they want you gone, they will find or manufacture a reason to justify it. Critical thinking, honest feedback, and challenging the status quo are discouraged. The only way to survive is to stay quiet, act like a robot, never question decisions, and color strictly within the lines they draw.

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