RUN! The company is taking a turn for the worse - Retail Sales Associate Lovesac Employee Review

1.0
Jan 17, 2018
Recommend
CEO approval
Business Outlook

Pros

store level culture is great, the product is quality..pricey but quality. Customers are usually pretty great to work with. 40% discount

Cons

No commission, No incentives, Upper management is a Joke, all they want is B.S reports and micromanage the stores. They have lost focus on the people and only want unrealistic numbers. They wont hire most people for full time because they don't want to pay for benefits. They don't listen to the stores and the feedback. The owner is done he is ready to cash out and let some conglomerate buy/run the store into the ground.

Explore other reviews about Lovesac

5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training Free time Good culture

Cons

Slow days depending on store

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pto and great product. Good work life balance

Cons

This is one of the most toxic environments I’ve experienced. Morale is extremely low, leadership operates through fear and favoritism, and employees are treated as disposable. The company proudly promotes its core values, yet leadership and HR consistently fail to embody them in practice. HR exists to protect the company, not its people. If management decides they want you gone, they will find or manufacture a reason to justify it. Critical thinking, honest feedback, and challenging the status quo are discouraged. The only way to survive is to stay quiet, act like a robot, never question decisions, and color strictly within the lines they draw.

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