What happened to #lovesacfamily - Anonymous employee Lovesac Employee Review

1.0
Jan 21, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Product is great. Warranties are great. That is all I can think of.

Cons

Was once a family structured company. Management puts fear into the teams to try and gain control. That is only counterproductive. 1.don’t ever expect time off 2. Forget about being human, my mother in law passed and I could not even go to her funeral, honestly to afraid to ask. There is a known chopping block of people they will be getting rid of. 3. No commission, there was for a short time, but they pulled it. Try explaining that to your team. In all my years of selling High end furniture there was always an incentive. The saying goes, put smaller chips at the poker table, get smaller returns. 4. Too much to put here. It was the most wonderful place. There is too many who would of done anything for this company. Me included. 4. Upper management-horrific, don’t expect to be heard unless you want career Suicide.

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5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training Free time Good culture

Cons

Slow days depending on store

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pto and great product. Good work life balance

Cons

This is one of the most toxic environments I’ve experienced. Morale is extremely low, leadership operates through fear and favoritism, and employees are treated as disposable. The company proudly promotes its core values, yet leadership and HR consistently fail to embody them in practice. HR exists to protect the company, not its people. If management decides they want you gone, they will find or manufacture a reason to justify it. Critical thinking, honest feedback, and challenging the status quo are discouraged. The only way to survive is to stay quiet, act like a robot, never question decisions, and color strictly within the lines they draw.

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