This is the hardest job you'll ever have if you do it right. - Store Manager Lovesac Employee Review

5.0
Mar 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Fun, upbeat atmosphere. Excellent friends and team members. Financial visibility. Full and unwavering support from Upper Management. Constantly coming up with new ways to grow and improve our business. Someone is always available if you need help, or just to talk. Weekly one-on-one talks with the CEO (who is Nancy Shalek BTW, not Shawn Nelson) Flexible schedule Excellent work/life policies

Cons

Constant change is hard, but you gotta progress to grow. HQ closed on the weekends.

Explore other reviews about Lovesac

5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training Free time Good culture

Cons

Slow days depending on store

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pto and great product. Good work life balance

Cons

This is one of the most toxic environments I’ve experienced. Morale is extremely low, leadership operates through fear and favoritism, and employees are treated as disposable. The company proudly promotes its core values, yet leadership and HR consistently fail to embody them in practice. HR exists to protect the company, not its people. If management decides they want you gone, they will find or manufacture a reason to justify it. Critical thinking, honest feedback, and challenging the status quo are discouraged. The only way to survive is to stay quiet, act like a robot, never question decisions, and color strictly within the lines they draw.

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