Great concept, absolutely abismal company - Store Manager Lovesac Employee Review

1.0
Jun 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Product is innovative, relatable story.

Cons

The hierarchy of retail is inexperienced, uneducated, and completely ridden with favoritism. If you aren't liked for any reason, you will be fired without warning - and someone else who doesn't deserve anything will get more money or a better position. Through my years at the company I've watched a certain group of favorites all shed their retail title and move to the HQ. The one HR person brushes everything under the rug for fear of job loss. Hypocrisy, shadiness, and lying are only a few of this company's issues. Luckily, it won't be long until it completely falls flat on it's face, or is taken over by investors/another company and all of these ingrates are fired.

Explore other reviews about Lovesac

5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training Free time Good culture

Cons

Slow days depending on store

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pto and great product. Good work life balance

Cons

This is one of the most toxic environments I’ve experienced. Morale is extremely low, leadership operates through fear and favoritism, and employees are treated as disposable. The company proudly promotes its core values, yet leadership and HR consistently fail to embody them in practice. HR exists to protect the company, not its people. If management decides they want you gone, they will find or manufacture a reason to justify it. Critical thinking, honest feedback, and challenging the status quo are discouraged. The only way to survive is to stay quiet, act like a robot, never question decisions, and color strictly within the lines they draw.

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