This will be an amazing company when Shawn leaves it - Store Manager Lovesac Employee Review

1.0
Jan 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent pay for what you're doing (which usually isn't a whole lot). Awesome product.

Cons

Very possibly the worst support team from a corporate headquarters. In a company that for a long time claimed "it's your fault, for the bad, but also the good" they are really good about it NEVER being anyone's fault if your work at HQ. People who are terrible at their job stay in positions forever and people who are amazing at their jobs, get terminated or burnt out from having way too much put on them. Don't expect to be able to move up, despite what they say, leadership positions are only available to the brownest of noses and those that take credit for all the good, but pass the blame for all the bad. There is no flexibility in selling (you do it THEIR way and with ONLY the promotion they say). No commissions (just "spiffs"). Constant issue at the most basic level of production and logistics. They can't ship anything on time to save their life, and constantly make their employees lie about it to save face. The CEO is by far the most two faced individual in the company and has his fingers in every pie which of course, ruins them all. His life's goal now is to be "The Lovesac Guy" and due to extreme narcissism, can't let anyone else be any of the idea makers for his precious baby, leading to him only hiring sycophants to keep himself feeling good about his terrible decisions.

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5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training Free time Good culture

Cons

Slow days depending on store

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pto and great product. Good work life balance

Cons

This is one of the most toxic environments I’ve experienced. Morale is extremely low, leadership operates through fear and favoritism, and employees are treated as disposable. The company proudly promotes its core values, yet leadership and HR consistently fail to embody them in practice. HR exists to protect the company, not its people. If management decides they want you gone, they will find or manufacture a reason to justify it. Critical thinking, honest feedback, and challenging the status quo are discouraged. The only way to survive is to stay quiet, act like a robot, never question decisions, and color strictly within the lines they draw.

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