Pros
A great concept, fun in-store culture, and close-knit team environment are shining qualities for this furniture retailer. Corporate management was very creative and communicated well with the stores through on a regular basis. Many customers loved the LoveSac concept as it was quite the shift from what you'd typically see in a mall retail environment.
Cons
Operations model for business was a bit flawed as the company filed chapter 13 bankruptcy protection to reorganize their business. Customer perceptions of the product were sometimes misconstrued which made it difficult to sell. Corporate management sometimes seemed to lack a focus and expertise in respect to the overall direction of the company making it difficult to ensure future prospects with the company.