Terrible environment - Sales Associate Lovesac Employee Review

2.0
May 30, 2025
Recommend
CEO approval
Business Outlook

Pros

-Employee discount is good but stuff is so expensive that I wouldn't buy anything - Costco roadshows: you sell outside of the store and theres more freedom to express yourself off the flywheel - easy job

Cons

-more autonomy to work independently at computer and ask for help if needed -feel micromanaged by Matt -Don’t feel challenged, work given anyone can do. Keep Busy work. -wish to be productive on my own terms -the work culture and environment do not alighn: I understand wanting to be prepared for whoever comes in but I feel less prepared starting at a wall all day then putting my mind somewhere. If we were able to use the company I-pad to buy a book on the kindle app, it would be with our own money, it wouldn’t interfere with the internet in case of bugs and it would look productive to a customer too, since it’s a company device. Or just be encouraged to do things we like like I’m artistic so if I could draw in my free time then when kids come in I could show them and it could be a way to relate. -I understand peter liked structure and rules but I think following them too far is actually damaging the work. I think it looks less professional trying to find a comfy spot leaning on the wall, hunching over than it does slightly sitting on the arm of the couch with my legs still touching the ground to be ready to stand up for a customer because you are waiting a long time for someone to come in. -not everyone wants to small talk for 8 hours to make time pass - wish there was more freedom on the fly wheel (company way to pitch it) cause i feel so robotic when i feel management watching me and expecting me to follow it. I think when i went off of the pattern of having to pitch at Costco people could connect with me as a sales person and the product better. Naturally features of the couch were brought up rather then throwing information at them.

Explore other reviews about Lovesac

5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training Free time Good culture

Cons

Slow days depending on store

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pto and great product. Good work life balance

Cons

This is one of the most toxic environments I’ve experienced. Morale is extremely low, leadership operates through fear and favoritism, and employees are treated as disposable. The company proudly promotes its core values, yet leadership and HR consistently fail to embody them in practice. HR exists to protect the company, not its people. If management decides they want you gone, they will find or manufacture a reason to justify it. Critical thinking, honest feedback, and challenging the status quo are discouraged. The only way to survive is to stay quiet, act like a robot, never question decisions, and color strictly within the lines they draw.

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