Poor Leadership, Poor Culture - Anonymous employee Lovevery Employee Review

1.0
Dec 8, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. If you have a child under the age of 5, you can get some Lovevery products for them for free. 2. They take pride in paying market rate base salary (although their health benefits aren't great - not a lot of coverage in the policies, and no 401k match) 3. Customers really do seem to love the toys and products. It’s great working for a company that people actually love the product instead of just offering a product people HAVE to use or use but don't really love. 4. They are a business who has benefited well through the Covid-19 pandemic. More people are buying toys for their kids now that they're home with them, so there's a decent amount of stability while working there.

Cons

1. Lack of strong Leadership. (Fear based environment, almost all decisions made top down, they don’t trust individual contributors so they micromanage constantly, middle management and individual contributors are both afraid to stand up to cofounder(s) most often). 2. Lack of Mentorship/Growth/Development. (Don't expect to be coached and mentored here. Managers and leadership are doing their best to stay afloat, stay employed, and juggle too many things on their plate that they just don't have the time to invest in their employees' growth and development. Hopefully this has to do with the stage of the company and not a gap in the skillset of the managers/leadership that has been hired. Also, if you aren't doing something well enough, they will hire someone over you to take your job from you instead of coaching you or helping you grow in a role one size bigger. In my time at Lovevery I saw this happen to two people, including someone being asked to give their title back, so the new person could have their title). 3. Lack of stated values put into practice. (The perception from employees and what has been shown is that Diversity and Inclusion is only a 'priority' because of the Black Lives Matter movement, not because it's genuinely important to leadership. A specific leader has made racist remarks on Slack to individual employees. Leadership has gotten upset when someone is pregnant and has to take time off, which is backwards when you're a company focused on families. It's said that an on open feedback environment is valued, but feedback is either given behind someone’s back or in a badgering way, needless to say this is not constructive in either scenario). 4. Lack of Stated Priorities. (Expects teams to deliver on all things all the time and perception from employees is that you have to do it perfectly the first time. It's not acceptable to make mistakes and is not a 'learning' culture. Their employees are NOT a priority. When decisions change all of a sudden, they’ve told teams executing on their decision to ‘figure it out’ and to make their employees work through company and national holidays to get it done if they care about delivering for the business - a bit of a death march.) 5. Lack of Collaboration (This one is simple - although some individuals make a strong effort to collaborate across teams, which is appreciated, quite a few critical individuals lack collaboration and want to tell other teams what to do for them, as a 'service' to their own department.)

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Lovevery Response
5y
Thank you for taking the time to provide a review. We are sorry to hear that you didn’t have an ideal experience and appreciate your perspective and feedback. We also wish you the best on your next professional endeavor. We truly want our employees to have one of their best career journeys at Lovevery. We believe our total compensation is competitive, enabling us to recruit top talent for all positions based in our Idaho, Amsterdam, and Hong Kong offices, as well as remote positions. While Lovevery does administer a 401k plan, we are proud to offer stock options to all full-time employees in lieu of a 401k match. We also offer a substantial maternity and paternity leave package, childcare support, commuter benefits, mental health benefits, and generous PTO. Having a growth mindset and passion for learning is a core value at Lovevery. We provide coaching and training to our employees in support of growth opportunities and promotions. There are multiple examples of leaders and managers who have seen their role seniority and scope of responsibility grow across the organization, with recent examples in product development, software engineering, marketing and customer experience. We also share goals, metrics, and praise individual and team progress in regular OKR sessions and other all company meetings that occur several times a month. We value inclusivity and follow up seriously on any unprofessional behavior that threatens an inclusive and collaborative culture. We strive to provide an environment where our people feel valued, have autonomy to do their best work, are treated fairly, respected and heard. Diversity, equity, and inclusion are core to this work and have been since the company was founded. We encourage you to provide further feedback offline and welcome the opportunity to discuss confidentially with our HR team.

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Pros

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Cons

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1.0
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Pros

The product and programs are thoroughly researched.

Cons

The impossible pace of a toxic startup with the non-existent career path of an old rotting corporation whose leadership was chosen long before you. You’ll be asked to give everything to them, and get a new flavor of kombucha in return. They’ll get you so hyped up on their “mission” you’ll think you’re working for a non-profit. They’ll scream of record profits at all hands, 10x what they imagined they’d sell, then look you in the eyes and tell you they can’t give you a years promised raise. CEO’s are painfully lost and the vibe is condescension. While the brand appears as a rainbow of colors their true color is a bright red flag waved by the former employees who’ve learned the hard way not to trust them. If you’re fortunate enough to have multiple offers, please choose any other. Under no circumstances should you relocate for them.

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