Pros
I believe the products themselves are highly beneficial and worth the investment. Especially The Reading Skill Set as I haven't seen anything in the market that can directly compete with it. Each Plaything has been created with intention and purpose and is meant to be beneficial to the child. The products are high quality and you can save each Play Kit for your future children. Many of the employees at the organization are actually really nice and I have never encountered a colleague who displayed any sort of arrogance towards me or felt there was this hierarchy when speaking to Senior Managers and Directors in my department. I always felt like my managers created a safe space for me to express my thoughts without being belittled, gaslighted, or judged.
Cons
Over the past two years, opportunities for professional growth have been extremely limited — with no promotions or merit-based raises provided, despite a steady increase in responsibilities. Both founders aren't transparent with the staff in OKRs. They act like everything is fine and then pull the rug from beneath you with a large reorg despite having a successful BFCM a few months prior. Managers, even second level managers, wiped out. Teams completely demolished with little regard to how that will impact business and productivity moving forward. Many of these strategic shifts appear to be driven by external consultants who may not have a full understanding of the internal dynamics or daily workflows of the teams affected. Constant changes in priorities, strategies, and budgets — often mid-quarter — have made it difficult for teams to remain focused and execute effectively. Since October of 2023, there have been 3 rounds of layoffs - the most recent being in May of 2025. They all happened out of nowhere. After the January 2025 reorg, employees were explicitly told there would be no further headcount reductions, a promise that was not upheld by the founders. While rising tariff costs have been cited as a core challenge, the current situation appears to stem from a combination of unclear leadership direction, inconsistent decision-making, and reckless spending. The toll this instability has taken on everyone is significant. Despite the presence of incredibly talented and dedicated individuals, who have poured their heart and soul into their work; many now feel undervalued and uncertain about their future at the company. A lot of the employees who remain are actively updating their resume and looking elsewhere as no one feels their job is safe anymore.