4.0
Jun 12, 2025
Former employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
Incredible team and work culture, fair performance based pay structure, CX management was phenomenal, genuine enthusiasm from team regarding the products/services.
Cons
At times it did feel like there was a lot on my plate with extra side projects with no additional pay/adjusted KPI expectations. I was laid off due to the administration’s trade war with China. In the last few weeks of my employment, it did seem there was a greater embrace of AI, which did detract from the personal customer experience we provided and were genuinely proud of, but such is the way of the world now. It was still my favorite job I’ve ever had, though, and I would go back.