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Lowe's Home Improvement

Engaged Employer

Great Ideals, but a bad company to work for - Floor Associate Lowe's Home Improvement Employee Review

3.0
Mar 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Health insurance and medical care. Room for advancement or to move to other positions. Provides certification for those willing to learn. Ability to help out the community through Hero program.

Cons

Employees are overworked and under compensated in pay. Severe lack of communication between management and their employees. Managers are always hard to get a hold of, whether page or call. No solid shift scheduling; you are expected to work extreme opposing shifts as a normalcy. One half of the week you open, the next your close. Everyone is expected to help out everywhere. Nothing is covered by a specified group of people dedicated to making that one area possible to achieve. Everyone has got a hand in the pot and it leads to double orders, no orders being placed, things not being documented, delays in installation, decline in certain departments, and a whole bunch of other issues that make it nearly impossible to do the job you were hired for. You then have to answer to management why some things were not done, when you spent all your time across the store out of your department to help out customers, fix orders, etc. The harder you work, the more your expected to do. Those who don't do much, wont have much expected of them, which leaves far and few between who add value to the company. In short, there is a lot of favoritism going on. The above speaks specifically for the Lowes I worked at and on things I have personally experienced, not for the company as a whole. Though, I have witnessed these same practices at other stores Ive visited.

Explore other reviews about Lowe's Home Improvement

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful management, so nice, understanding, and appreciative.

Cons

I wasn't getting enough hours and I was working too hard

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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