employer cover photo
employer logo
employer logo

Lowe's Home Improvement

Engaged Employer

Lowes likes to pretend that everyone working for them has no life or family outside of their job - Sales Manager Lowe's Home Improvement Employee Review

2.0
Aug 19, 2009
Recommend
CEO approval
Business Outlook

Pros

Lowes has a good reputation and the management does place a very high importance on customer service and satisfaction. They do allow room for advancement and encourage the training that prepares for higher level store management positions. The benefits are pretty good. The healthcare insurance is very affordable and they do offer stock options and 401k.

Cons

As a Sales Manager the hours you are scheduled to work are 50 a week and not once have I only worked 50 hours. The salary is low considering most management is there over 60 hours every week. There is absolutely NO work / life balance. A normal day is almost always at least 12 hours long and employees are frequently required to come in on their days off. I can actually go days without seeing my children because I leave before they get up in the morning and they are asleep when I get home. All this work and I'll be lucky to make over 45K this year. In a good year, with full bonus - I won't make over 50K.

Explore other reviews about Lowe's Home Improvement

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Nothing bad to say it

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

See reviews by: Helpful|Rating|Date|All