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Lowe's Home Improvement

Engaged Employer

Terrible job - Sales Specialist Lowe's Home Improvement Employee Review

1.0
May 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Lowe’s does offer fairly good pay and tries their best to take care of employees.

Cons

DID NOT TAKE CORONAVIRUS PANDEMIC SERIOUSLY. it’s terrible to see how horrid their care for their employees is, specifically in this regard. Changing policies to make life easier and better for higher ups, while hurting those actually working the sales floor and speaking with customers. Took away our scheduling promise of one weekend off a month, which I took this job (after working a M-F) with that promise. Within a week that was changed. My bosses never properly trained me as promised and refused to help when I really needed it. If you can avoid working here, do. If you can’t, be extremely careful. We watched 4-7 anti-union videos every three months, absolutely disgusting. I have a legal disability, my boss consistently made fun of it & my choice to wear a mask since they aren’t social distancing.

Explore other reviews about Lowe's Home Improvement

5.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is great works well with everyone

Cons

Not everything one's cup of Tea

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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