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Lowe's Home Improvement

Engaged Employer

Seriously Flawed - Cashier Lowe's Home Improvement Employee Review

2.0
May 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Mid level supervisors are mostly competent because of promotion from within. The pay is extremely good for the kind of work required. Coworkers in general are competent and polite.

Cons

Upper level management on both the store and corporate levels seem to be disconnected from the reality of what their employees face in dealing with customers. Management above the department level is largely a clique. Employees are treated according to how much management likes them, not by their competency. Hours are in no way flexible, and getting time off is extremely difficult.

Explore other reviews about Lowe's Home Improvement

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Large company that puts tremendous value on positive management

Cons

Somewhat unstable corporate experience with layoffs

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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