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Lowe's Home Improvement

Engaged Employer

Right place wrong time - ASM-Sales Lowe's Home Improvement Employee Review

4.0
Jun 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits Enjoyable work environment Diversity Core values Paid time off 401k Great opportunity to change the culture in the building. (Raise moral and motivate) Salary most of the time...

Cons

Over complicated training program including some obsolete training. Obsolete metrics for hourly employees. I was expected to spend 30 minutes a week with each specialist to go over their performance. ASM-Sales was a position that was removed long ago. This position was brought back after the Specialists went to hourly rather than commission... to increase moral and change the sales style on the floor to improve customer experience and to increase revenue. The big CON here is that the ASM Sales at the time were being held to metrics that had nothing to do with the goal of the position. Salary exempt: during/after hurricane Harvey I was working 70+ hours a week. As Salary exempt, all Salary employees did not receive any incentive to continue coming to work besides a top off on the gas tank. While hourly employees that worked at least 26hrs a week received bonuses that put their pay rate higher than my own... so I felt a little under appreciated almost double the work for no extra pay, while an hourly employee that works 1/3 of the time that I did each week, makes more money than myself...

Explore other reviews about Lowe's Home Improvement

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Large company that puts tremendous value on positive management

Cons

Somewhat unstable corporate experience with layoffs

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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