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Lowe's Home Improvement

Engaged Employer

STAY AWAY! Dangerous work conditions, rude employees, terrible management - Sales Associate Lowe's Home Improvement Employee Review

1.0
Jun 8, 2022
Recommend
CEO approval
Business Outlook

Pros

They paid me and I got a 10% discount. That's it

Cons

On my second day, right after training, I got yelled at by another employee for not organizing boxes the way he wanted me to. He cursed at me, and I was genuinely afraid he was going to hit me. After de-escalating the situation, I went to management who did NOTHING. When I told them I was scared for my safety, they told me I was "overreacting." However, due to the decent pay and a good department supervisor, I stayed for another two weeks. During this time, I noticed the store was beyond repair. Nothing was organized, nothing was where it was supposed to be, and there were boxes learning over the isles just ready to fall. During my brief time there, I did my best to help the store. I learned to help in as many departments as possible and was frequently mentioned in positive customer surveys. Despite this, management never gave me any appreciation for my hard work. Later on, I was yelled at by cashiers twice for trying to help until I was ultimately threatened by another employee for trying to help a customer right before closing. I immediately grabbed my things and left. I haven't been back. Long story short, this is easily the most dangerous and hostile environment I've ever worked at. STAY AWAY

Explore other reviews about Lowe's Home Improvement

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Large company that puts tremendous value on positive management

Cons

Somewhat unstable corporate experience with layoffs

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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