employer cover photo
employer logo
employer logo

Lowe's Home Improvement

Engaged Employer

Chaos - Flooring Specialist Lowe's Home Improvement Employee Review

1.0
Apr 14, 2023
Recommend
CEO approval
Business Outlook

Pros

You will almost always get paid for what you work in the pay period, sometimes they shift one week to the next so you don't get overtime pay

Cons

The training for the computer sales software is completely non-existent. There are at least five different programs, and none of them communicate with the other. You have a certain number of sales to make, yet you will lose probably 75 percent of them due to the software being horrendous. The front end of the store has no idea that the back end of the store has sold things. Nobody knows where they pick up items from. You can get an entire order together on pallets, only to have someone else pull the same order. Then you have to put yours back onto all the shelves. There's no way to communicate. This is the most chaotic thing I have ever experienced. People can come pick up their own orders and walk out the door with it, then come back later and pick up the same order again without paying anything. Because there is no way to mark that an order has been picked up except for an antiquated paper system. They literally have to review the camera footage to see if someone picked up a free palette of tile or wood or whatever because no one is able to check electronically to see if something was picked up. The entirely wrong person can pick up an order as well. Incredibly difficult to deal with this place.

Explore other reviews about Lowe's Home Improvement

5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, stable schedule, bonus opportunities

Cons

Part time help was hard to find, sales determined the schedule

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

See reviews by: Helpful|Rating|Date|All