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Lowe's Home Improvement

Engaged Employer

Have worked in several stores and enjoyed my career, but current store management lacks professionalism. - Sales Specialist Lowe's Home Improvement Employee Review

3.0
Jan 28, 2011
Recommend
CEO approval
Business Outlook

Pros

Good direction from corporate leadership, innovative thinking, and good benefits package. Lowes does try, at least at the corporate level, to provide a very safe and pleasant work environment. The workers they hire are mostly with the program which makes for less workplace tension.

Cons

Programs are in place to improve store ops and they are mostly good. Corporate needs to do better at ensuring store management properly implements them in a positive manner, and the Lowes philosophy needs to trickle from the top down. Some stores have very poor morale because of store management staff. At the district level they need to find a way to make sure all stores are fairly evaluating and promoting employees based on merit. Running great numbers, but having very poor people skills, begs the question; have much better could we be doing if our people were treated better.

Explore other reviews about Lowe's Home Improvement

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Nothing bad to say it

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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