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Lowe's Home Improvement

Engaged Employer

A Decent Company Overall to Work for - Retail Sales Associate Lowe's Home Improvement Employee Review

3.0
Apr 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent benefits overall but very high deductible plans for health care. Good team spirit at my branch and managers overall are good and appreciate the staff.

Cons

Has "winning together" bonus paid quarterly but is very difficult to hit and have only have received this three times in two and a half years and two of those times the CEO awarded it without the branch making it. Decent starting salary but future pay raises, even with "exceeds expectations" performance review does not keep up with inflation. According to the US Bureau of Labor Statistics the previous year CPI (Consumer Price Index) was 2.8% and my raise for the next 6 months was 1.48%. If I got the same raise again in six months then my overall annual salary rate increase will be effectively 2.23%. So, not enough to cover the the rate of inflation (even with glowing reviews of "exceeds expectations" and numerous other service awards and accolades).. I can only surmise that Lowe's, like other retail organizations, wish to have good turnover of the staff to keep overall expenses low and so does not award pay raises commensurate with performance and inflation.

Explore other reviews about Lowe's Home Improvement

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Nothing bad to say it

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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