Great work environment - Account Manager Lower Employee Review

5.0
Jun 26, 2019
Recommend
CEO approval
Business Outlook

Pros

First off, Lower.com has the most positive work environment I've encountered across 4 other jobs, It makes a drastic difference working with people who don't hate their day at work. Second, we have a very culturally diverse work environment I can personally attest that Lower.com does not hire on a discriminatory basis. Lastly, I am grateful that the first several days of my employment were spent preparing me for the Account Manager role so I could hit the ground running instead of learning solely through trail and error.

Cons

Lower.com is a relatively new company so changes in the way we operate are fairly frequent, to me this is a plus because it shows the company is constantly trying to learn but there are great deal of people who don't like regular changes in their daily routine.

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Lower Response
7y
Thanks for the feedback! As you mentioned, we're always working to make positive improvements in our day-to-day processes. We are open to any and all feedback and ideas!

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

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Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

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