Pros
Ton of pros here. The managers here care deeply about the development of employees, professionally and personally. The SVP is currently running a leadership series for newer managers centered around making us better for our teams as we grow. The CEO mentors 3-4 sales people each quarter personally with weekly 1 on 1's. Our VP's are constantly training the teams and showing them how to achieve better outcomes for customers and each other. The training staff is fantastic on keeping us up to speed on what's happening in the industry. Our CARE department shares ALL customer complaints with managers WEEKLY. That's right - every week each VP is required to review all customer issues for their team and work hard to resolve them, and to train any employee who needs it on any issue that we could have helped control up front. The people leading this company care a lot about how the customer is treated and the outcome of their loan, along with how people are developed from within.
Cons
It's a heavily regulated industry we're in, so there are changes that sometimes are annoying to deal with. Nothing you can do about that, just have to be on your toes and ready to adapt when new changes are required based on what's happening outside the company walls.
