Outstanding job and amazing people - Loan Concierge Lower Employee Review

5.0
Jun 17, 2020
Recommend
CEO approval
Business Outlook

Pros

From day one, everybody at Lower makes you feel very welcome and everybody is willing to help. The management is fun and there is more autonomy than I expected. If you're willing to put in the time and effort you can expect to learn a lot and also make a lot of money. While here, you'll learn both information about the mortgage industry, but also soft skills like fluid conversation. Which will not only help at this job, but also with the rest of your life. Lower is also growing rapidly, so there is always an opportunity to be promoted.

Cons

Starting the job can be very frustrating. You're compared to everybody else at the firm, some of which have been in the industry for years. It's pretty discouraging at first. 401k isn't great.

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

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Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

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