Fun Company, Subpar Training for AMs - Account Manager Lower Employee Review

4.0
Oct 2, 2020
Recommend
CEO approval
Business Outlook

Pros

The atmosphere in the office is high energy and enjoyable. The people at Lower are approachable and willing to help. The growth opportunities are pretty much limitless and the only promotion competition is yourself since they want to promote all who are excelling. The base salary is nice in addition to commission compensation.

Cons

The learning curve is rough, especially for people who do not come from a sales background. The company has grown so rapidly over the past 6 months that it seems like leadership is spread pretty thin. The training program for AMs is underwhelming and truly feels like a 'sink or swim' situation; praise is easily given to top performers (as is to be expected) yet little constructive criticism is given to those on the bottom, which does not encourage growth. Overall, there is inadequate sales preparation, especially for those with zero sales experience.

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

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Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

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