Is Lower a good company to work for?

Lower has an overall rating of 3.6 out of 5, based on over 719 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 58% of employees would recommend working at Lower to a friend and 60% have a positive outlook for the business. The best reviews about Lower have been left by employees working as Loan Concierge , Account Manager and Lending Coordinator .

Does Lower pay their employees well?

According to anonymously submitted Glassdoor reviews, Lower employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lower. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Lower?

58% of Lower employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lower 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Lower?

Loan Advisor (146) , Loan Officer (43) , Account Manager (40) , Mortgage Loan Officer (32) , Loan Processor (25) , Lending Coordinator (23) , Senior Loan Officer (22) , Sales Development Representative (SDR) (18) , Senior Loan Advisor (17) , Loan Concierge (14) , Operations (14) , Operations Analyst (12) , Assistant Vice President (8) , Mortgage Loan Processor (8) , Intern (6)

What are the pros of working at Lower according to real employee reviews?

"Great people that work there and during the “all time low rates” the company really was the place to be of course." ((in 73 reviews)); "fun work environment for employees" ((in 23 reviews)); "The pay was decent." ((in 23 reviews)); "Met great coworkers and memories" ((in 21 reviews)); "The training is great and extensive." ((in 20 reviews))

What are the cons of working at Lower according to real employee reviews?

"401k match is low" ((in 36 reviews)); "401K benefits could be better" ((in 35 reviews)); "6. Upper management gives you what you deserve as soon as you resign." ((in 27 reviews)); "and other lenders that had MASSIVE layoffs." ((in 24 reviews)); "Work/life balance is absolute 0." ((in 22 reviews))

What are employees saying about Lower layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lower layoffs and their outlook for job security at Lower in 2026.

What are the top reviewed Lower locations?

New Albany , Columbus , Columbia , Brick , Lincoln , Georgetown , Dallas , Houston , Edinburg , Cincinnati , Westerville , Boulder , Denver , Spokane , Baltimore , Pensacola , Sarasota , Ohio , Homeside

Lower reviews

Training Week - Operations Analyst Lower Employee Review

3.0

Jun 9, 2021

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Great people, Great Trainers, Beautiful Views...

Cons

Being hired for a position but told that they will pick the position after the week is over, not told if pay will change when the right position is found for you. There is a mother room but why not build a drop in daycare for parents who have children and may have daycare issues sometime o had. new baby and coming back to work and would like baby close. Also 10 pto days is horrid and will not keep employees. I'm coming from a company where starting out you have 80 hrs vacation: 24 hous personal and 40 hrs sick. Also there needs to be flexibility in your schedule people again have children and may need to come in earlier or later or work from home on certain days due to restrictions or kids being in school, this should be allowed late arrival, make up later in the week..leave on time..to pick up kids from daycare or get a kid off the bus...also the first week is alot of information...maybe start off with a new hire breakfast and do small things through out the week to keep energy..donuts etc...the company will be great but there are alot of changes to be made...I also see no diversity in your leadership team which isn't good I'm out current world.

Lower Response

5y

I'm glad to hear you think are trainers are great, we do to! During the interview process we discuss the Operations Analyst role where you participate in training for a week to learn the various roles. At the end of the week, our Operations Analysts join 1 of the 3 career paths in operations based on their skills, knowledge and preferences. All career paths start out with the same starting salary. We would love to be able to offer daycare resources to new parents. Unfortunately, that requires space, certifications, etc. Due to our size this isn't something we are able to offer right now, but would love to in the future! Our PTO starts at 2 weeks and increases to 4 weeks with tenure. Depending on the role, we are able to offer flexibility as we know everyone has other responsibilities outside of work. There is some positions, that need to work a set schedule due to their collaboration with other departments. I would suggest talking with your manager when these situations arise to explore if your work hours can be altered for that day. We are always looking to add more diversity to our team and will continue to do so as we grow.

Explore other reviews about Lower

5.0

Mar 20, 2026

Sr. loan officer

Recommend

CEO approval

Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

Lower Response

1mo

Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.

1.0

Apr 6, 2026

Mortgage loan officer

Recommend

CEO approval

Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

1

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Training Week - Operations Analyst Lower Employee Review

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