Not really the "best place" to work - Toxic - Anonymous employee Lower Employee Review

2.0
Sep 10, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Cool office space - Nice cafeteria - Fast growth - Great coworkers

Cons

- Diversity: The diversity in this company has improved since I've started working here but is still predominantly white males. - Inclusion: It is very obvious that upper management doesn't know the difference between diversity and inclusion. Examples: A barber shop was constructed in the office, almost every company event is golf related, the Juneteenth event had to be organized by an employee rather than the company (a loan officer shouldn't have to be the one to organize this, the CEO/upper management should care enough to plan something). - Benefits: The 401k match is poor, the amount of PTO you get is pretty low, you don't get any sick days. - Stress and Anxiety: You feel like you're married to your job, have to work overtime practically every day just to feel like you aren't drowning in work, production expectations are astronomical, they pile on the work load but expect you to produce the same amount. - Frat house feeling: As previously mentioned, women are greatly outnumbered. This company is 90% males fresh out of college. - Management: Very clear favoritism. If you report something to HR, there is a likely chance the manager will retaliate (you will get demoted, fired, ignored). Individuals are promoted to management positions with 0 management experience. Titles really don't mean anything, the "AVP"s of departments are typically just as clueless as anyone else on their team. - Numbers based: People who produce crap work get praised, those who produce amazing quality of work are rarely recognized. Quantity > Quality is the only thing upper management cares about, and then wonder why there are post closing issues.

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Lower Response
4y
Thank you for taking the time to leave a review. We appreciate the constructive feedback and are examining all of these areas to see where we can improve. If you have any additional feedback, we encourage you to reach out to HR@lower.com.

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

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Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

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