RED FLAGS - Loan Specialist Lower Employee Review

1.0
Oct 4, 2021
Recommend
CEO approval
Business Outlook

Pros

• you will meet good coworkers and bond over how unrealistic your performance expectations are, constantly. • the (sales) office is nice and new. If you’re hired into operations you will be in the old, call center style office with no perks. • they hire people with no experience and college degree is optional so they give people chances (for now)

Cons

• PTO and sick combined for 10 days. You WILL NOT get paid out when you leave or they randomly reduce staffing. • 401k match exists simply so they can put in on their recruiting pitches. It’s not industry average and the vesting plan is awful. • health insurance is expensive • have a family? Plan on seeing them significantly less. Work life balance is unjustifiably bad. • you have a job that can be done entirely remote? See you in the office anyway because (culture). • equitable pay for the industry standard? Best they can do is a new t shirt. • do you like job stability? Not at Lower. Since investors have looked at their books they’ve been cutting staff like crazy. Nobody is safe. • micro is the only form of management you will receive. Nobody will care about your personal life or barrier to work. They will simply email you and push you to reach their made up performance indexes. • upper management is set and will not be going anywhere. When things are broken they will not be fixed because upper management is completely unwilling to admit their mistakes. • do NOT take or keep this job for the prospectus of IPO benefits. They don’t pay out PTO when you leave and they combine PTO/paternity/sick into one benefit. You think they’ll give you decent stock options? Lol

avatar
Lower Response
4y
Thanks for taking the time to leave a review. It's important to us to hire great people, even if they have little industry experience. We are happy to hear you met some great friends in your time here. We regularly evaluate our benefits and processes to see if and how they can be improved. We appreciate your feedback.

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

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Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

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