The 401k sucks at a quarter to a dollar match. Don't need 2 offices. HUGE OPS layoffs because sales team is underpwrforming and constantly rotated in and put of the company( need to hire experienced loan officers). Loan officers do a horrible job putting together applications and try to get some shady files past you. Will not respond to emails except with "Has this been resolved yet." Customers are confused and scared off when those other than loan officers contact them. Sure, they may have more time searching for new business this way, but the LO should be the ONLY point of contact, so that less loans are ignored or canceled and the customer experience doesn't suffer.