Invest in People - Operations Analyst Lower Employee Review

3.0
Nov 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Extremely relaxed work environment & have the flexibility to work from home if needed. Great co workers & people. Fun events & branded clothing

Cons

Has definitely grown faster than they expected & you can tell. Cycles of mass hiring followed by mass layoffs. Everyone is very siloed so instead of working cooperatively cross departments, everyone is trying to pass the buck. Because the company has grown so fast, the people currently in leadership roles aren’t great leaders.

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Lower Response
4y
Thanks for taking the time to leave a review. We appreciate the constructive feedback and we're constantly looking at ways to improve our internal communication. While tenure is an indicator of promotion, performance and leadership qualities are also factored in. If you'd like to share more insights into any feedback, let us know at HR@lower.com.

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

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Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

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