Not Worth the Time or Money - Anonymous employee Lower Employee Review

1.0
Dec 1, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- people on my specific team are great to work with, including the team lead - ability to work from home if you need to

Cons

- upper management praising they care about your mental health, but they continue to over work and under appreciate their employees - inexperience around the entire company and most showing no improvement or needing to learn - extremely toxic work environment. its never working as a team, always against one another across all sections of the company - we are over worked and under valued. the pay grade for the amount of work we do in operations is borderline embarrassing. - they praise the ability to promote fast, but little did we know its a stalemate with the company hiring outside for the jobs we are working towards. - the expectations are pretty outrageous, and we are scolded if we do not hit the smallest thing. it is always "we need to do better" not "here is what we can do to try to fix this" - operations is stuck working in a glorified call center with little to no privacy to do the crazy amount of stress inducing work while sales gets the brand new top quality office with tons of space to have a healthier lifestyle to work at. At least get some real updates going for the second office. - the micromanagement is also through the roof. everything is about new stats 3 times a day every day. . If you have a process that works and it shows, then this should not be an issue (which it seems like it is). everything has to be done a certain way. - anytime someone has a new idea about a process, its noted, but never brought back to life. no one is actually thought about when it comes to the "independent thinkers, tightly aligned" core value. - 401k match is a joke - overall, could not recommend this work place less unless you are in it to make some awesome friends.

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Lower Response
4y
Thanks for taking the time to leave a review. We appreciate the constructive feedback and would love to hear more from you so we can improve your environment and the communication. Please reach out to us at HR@lower.com.

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

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Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

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