-Constant sales babying. Pushing off their job onto other departments because "they keep messing it up". <- actual quote from a sales leader when trying to push yet another thing on to operations.
-Pay disparity is all sorts of crazy. Operations(processing in particular) are responsible for ~90% of the work on each file that closes, yet they're bonus structure amounts to around 5-10% of what sales makes per file. Sales is paid so much more and at this point their only significant job duty is "having the tough conversations" which they put off until it becomes an issue on almost every file.
-Constant moving of goalposts. I've never seen a company be more stat oriented. Surely we can do more work on each file and close more loans, with less support(after the mass layoffs due to over-hiring), right? WRONG!
-Frat culture is not something to be proud of.
-REALLY COOL NEW BUILDING. Where there is a cafe with 50% off some stuff and free haircuts and a nice pond. And then they kicked everyone except sales over to the boring old office that you of course don't see on the shiny social media posts. Don't advertise those as reasons to come work for lower if only half of the team is able to take advantage of them.
