My honest expierence - Senior Loan Officer Lower Employee Review

3.0
Dec 13, 2021
Recommend
CEO approval
Business Outlook

Pros

First job out of college. Majority of the people I met were like minded and similar aged. Ability to do financially well for myself Produced as a top 10 LO by the time I left the company Learn what it takes to be successful in call center environment

Cons

Comp structure always changing Micro-management Before rate and term refi’s the main heloc product is sleazy. What you are told to say to win the business is in direct contradiction to the truth and upside down on the moral compass People who end up in corporate training end up there because they can’t hack it in sales. Take everything they say that isn’t technical/ software related with a grain of salt. Once the people you start with as an AM/ associate with and become a LO with leave the company... You look around and see how not enjoyable the job really is. Felt like “Pavlov’s dog” when it came to the work day. Minimal freedom when it came to structuring my day how I wanted my workflow to be even being a top producing LO, still treated like a sales employee who wasn’t covering their draw. Benefits were not good. Felt like another cog in the wheel even after being with the comp 3+ years in total Once I got a sense of how things really operated it was hard to drag myself to work every day even being what some considered a high performing employee.

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Lower Response
4y
Thanks for taking the time to leave a review. We love to give opportunities to those coming right out of college and are happy to hear you found success in doing that. We appreciate the constructive feedback and will use these items to address gaps where appropriate.

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

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Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

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