All stress, no benefits - Loan Advisor Lower Employee Review

1.0
Dec 14, 2021
Recommend
CEO approval
Business Outlook

Pros

The people on your team will become your friends (mainly because everyone shares the same distaste for the company).

Cons

PAY - Way less than half of the industry average. As an advisor, we are getting 40 bps per loan. The industry average is 75-100 bps. - The company will do everything in their power to not pay you. - Managers get paid off of the advisors loans. So it creates this pyramid scheme culture where the managers could care less about you as long as you make them money. - In order to save money that would be paid to advisors, the company created a whole department called rate board, where the advisors were doing the exact same job, but now weren’t getting any commission. - The company will change your pay structure for the worse and they will tell you about it with 0 notice. WORKPLACE/MANAGEMENT - Extremely intense micromanaging. Down to every 30 minutes you will be interrogated about your production. - No matter what task you are working on, your manager will hound you constantly about it until it is done. If you ask for help, they’ll deny it. - There is not a single manager at lower that should or deserves to manage. Basically if you are a manager, it means you just stayed at the company more than 2 years without quitting. That’s the only qualification. - There are 0 standardized performance reviews. So the company can not be criticized or learn from their employees. This just allows the company to spiral downward with no desire to improve. - The company straight up makes fun of negative Glassdoor reviews that provide constructive criticism. - It is a very well known fact that the company posts fake 5 star reviews on Glassdoor to try to water down the actual reviews and keep their average rating up. - Management has 0 trust in employees. You will be babysat and will no be allowed to take time off or work from home. - Management is an old boys club. Your pay will get cut, and they will keep promoting themselves and giving themselves larger salaries. - Nepotism is very apparent. The goal post will be moved back essentially so that you never get promoted. Meanwhile a guy that got arrested in our office got promoted immediately. - There is 0 accountability or transparency in management. Life changing decisions will be made on a whim without any market/operational research. - You think the better.com and Zillow layoffs were bad? Lower started that. Over the summer, Lower fired massive groups of people all via a 4 minute zoom call. - Everyone is actively searching for new jobs at other companies. Morale and focus are at all time low. And even though the environment is this bad, management seems to either be in denial about the whole thing or are just ignoring it. REWARDS/BENEFITS - The 401k is nonexistent. - 10 total days of time off a year. (That includes sick, vacation, everything). - You WILL be forced to work weekends. You WILL be forced to work holidays. You WILL be forced to work past hours and during lunch. You WILL be told to not record those hours so HR can’t see. - You get in every morning at 9am. If you aren’t at least 15 minutes early, you will be attacked by your manager. If you’re 1 minute late to anything at all, you will be attacked by your manager. But you will be asked to stay several hours late every day. - 0 flexibility whatsoever. No work from home and you have to beg to use your time off. Work/life balance is absolute 0. - The only reward is a shout out in a morning meeting and then you’re back to being micromanaged or potentially fired.

avatar
Lower Response
4y
Thank you for taking the time to leave a review. We appreciate the detailed response and will look into your concerns to address appropriately. If you have additional feedback you'd like to share, please reach out to HR@lower.com.

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

avatar
Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

1
See reviews by: Helpful|Rating|Date|All