They're Real Reviews, The good and The Bad - Loan Advisor Lower Employee Review

5.0
Dec 20, 2021
Recommend
CEO approval
Business Outlook

Pros

There are some polarizing reviews, the truth is, they're both real, and it's disingenuous to say otherwise. The negative reviews claiming the 5 stars are "fake" are the same people who didn't see success and were terminated or left, in their worldview it's impossible for others to genuinely enjoy their work because that only leaves room for one reality: others are enjoying success, and they failed on their own accord. That is not to say their cons are not genuine, they are and should also be considered. The good reviews speak of: - The culture, it's fun, vibrant, energetic, modern. - The compensation, the average is at the very top of the direct to consumer mortgage industry, those having success highlight this. - “The People” – Includes management.

Cons

The negative reviews speak of: - The "frat boy" culture: Lower.com hires, trains and develops, entry level salespeople. Sales attracts more men than women, entry level attracts more young than old. The demographic of an entry level sales professional is the demographic - this could be considered a con. - "Loan Advisors are undercompensate” or worse The money is in the commission - it's a sales job, those not having success highlight lack of pay - they highlight higher bips are available elsewhere but that's if you self gen your business, and that wouldn't have changed their lack of success. -"Lack of PTO" You be the judge, 2 weeks year 1, 3 weeks year 2, 4 weeks year 3. My opinion? competitive for an entry-level sales position, expectations are warped for individuals who don't like to work (hence didn't see success, and were terminated or left) -“Management” If you’re not having success, you’ll get management’s focus, this can be considered micromanagement, stats are heavily emphasized. Results driven culture could be a con. -“High Stress Work/Life Balance” Hours are standard 40-hour week, but I agree, it’s high stress and some people bring that stress home, creating an imbalance. Why is it stressful? (1) Results driven compensation, if you’re not working you’re not earning. (2) You’re working with client’s largest asset and liability, sometimes things go wrong, emotions run high – loan advisors absorb that stress. Those not having success will not find any of that worth it, I get it. “Constant changes” Accurate, can create stress. Lower.com is a startup, with many ways to improve, improving takes change, some work some don’t, must roll with those punches. -"401k Match" It's not good.

avatar
Lower Response
4y
Thank you for taking the time to leave a review. We appreciate your detailed thoughts and are glad to hear you enjoy your position, teammates, and leadership. We are evaluating our benefits and are constantly looking at ways to improve our communication and culture.

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

avatar
Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are limited pros working at Lower. Based on my experience, I would only recommend working here if you're new to the industry. Get licensed, learn the basics, and leave after a year.

Cons

If you have been in the industry for more than a year, you know products, you know guidelines, you know how to sell. That said, find a company with a comp plan that makes sense with a rate sheet that actually benefits the consumer. Ironically, rates at Lower at the Highest in the industry. You'll be asking borrowers to take on a 30-year-fixed -rate mortgage that's 50bps (or more) higher than the industry. On top of the higher pricing, you get paid a fraction of what other loan officers make. Instead of $20K/mo commissions, you'll be making $3K at best. The hourly rate is a recoverable draw so you're making $60K while other loan officers are making $200K+ per year. If that wasn't enough, your loans will sit in process FOREVER. No one knows what's going on. From VP to processor, there is zero communication. Loans will fallout left and right.

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