Pros
Mostly young people hired, met some great co-workers. Thats about it.
Cons
Not sure where to start- I was finding out too much information that led me to not being able to mentally work for people that run this place. I have worked a lot of jobs, this is the only one where poor management made me quit. They make the company seem cool with their little parties, ping pong/ pool tables and social media- but they just lie to employees. All they care about is quantity, not quality. -I worked here for over 6 months, ever since the company partnered with another company and put their naming rights on the Crew stadium I noticed a drastic change. I saw mass hires and MASS fires, they over projected what they could handle. They micromanage you to the extreme, which also made me very anxious, everyday people were going in worried about job stability wondering if they were going to be fired that day. They micromanage so hard I saw a new employee had to write 50 TIMES ON A PIECE OF PAPER something so they would not forget it. I'm sorry, are we in 1st grade? Making a grown adult write out repetitive words? I came back from lunch 1 minute late because elevator was slow and got yelled at in front of a whole team, feeling embarrassed. But yet if you needed help or critiquing, managers wont use their time to help you. -They spend an absurd amount of money on a new system they migrated to over the summer that does not work. One of their new reps for that system emailed account managers admitted to NOT BUYING LEADS for a few months. But they raised standards for account managers, and loan advisors. Tell me how that makes sense? On Friday morning meetings they (CEO and higher ups) would say how many leads they are buying but I saw that email with my own eyes that money was not being spent on a lot of leads? Not having new leads forced account managers to call customers who previously closed with Lower, like from 2020 when rates were insanely good. Calling these people over and over again, harassing them over the phone. My co-worker was called a poor salesman because he did not want to sell someone at a higher rate and longer term than what they were on. An AVP also had mentioned we were all "expendable." -Along with that, they kept changing the bonus structure, essentially setting people up for failure. Account Managers and Loan Advisors. Nobody was hitting goals, which trickled all the way down to operations. They moved officers into different departments controlling what kind of loans they could close. They cut AVPS pay as well. How are you going to spend $300,000 a month on your name on a stadium and another $300,000 a month on a system that does not work but do not wanna pay your employees what they are worthy of? -They say there was opportunity for growth but never let my co-worker get on the Loan Advisor path (as they were producing at their position well). They also claim to hire within but one of the teams had a new team lead opening, hired an outsider nobody knew about without telling anyone or the current employee who was well at his job interviewing for that roll. -On a Friday morning meeting they said "they had new innovations for operations coming", then proceeded to fire a whole department in Operations without any notice beforehand. (I'll let that speak for itself.) -The benefits are not great, insurance was awful and 10 days off is it-sick and PTO together. 401K match non-existent. The hours are awful, especially Mondays 9-7.
