Pros
-The people you work with become your friends inside and outside of work. -You get a good processor assigned to your file maybe 50% of the time. -Nice office and fun environment sometimes
Cons
-Massive turnover. If you’re on your team for over a year, you are looked as a tenured employee. Most are college grads that will quit within their first year. -401k match is a joke and benefits are horrible. - There is no consistency. I understand it is a newer company but when a major system or process is changed every few months it causes problems. -Here are a few examples from my last point: -Salesforce: implementation was a disaster. I’ve used it at a previous job. Was Lower’s created by a toddler? -Weekly email about a new process for communicating with Ops because no one can seem to get it together. -The main one for me is pay. When I started, you would get 72bps on a closed loan(big selling point when they recruited). They then made some states 40bps and the rest stayed at 72bps. That’s fine, but then they bumped them all down to 42bps. This is the absolute lowest in the industry. Just expect to only get base pay for your first 3-6 months. -“Throw it at the wall and hope it sticks” is the sales mentality that management has. Sometimes it works. However, if a file is questionable and ends up not working, the borrower can end up getting hurt financially and emotionally. They don’t care. “Make the call and move on, can’t do anything about it now.” I saw this frequently with brand new employees who do something without knowing any better. Not their fault, they were told to sell it and figure it out on the backend.
